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Terms and Conditions

Terms and Conditions

1. Website Use

  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  4. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
  5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  6. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  7. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  8. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  9. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

2. Warrantee

  1. All of T4Tracks products carry a 1 year warranty period. This is against faulty workmanship or faulty materials. This warranty period starts from the date of delivery. In the event of a claim under this warranty, please contact us by email on t4tracks@gmail.com.
  2. Warranties may not be assigned to a third party.
  3. Our warranty does not cover general wear and tear, neglect or abuse of your product, loss or damage (including rusting and corrosion) due to unreasonable exposure to water or weather; loss or damage due to fire, sunlight or infestation by animals or insects, theft or accidental damage or loss caused by a third party.
  4. Our duty under this warranty is, at our option 1.) to repair or replace the defective product if returned to us (postage/insurance prepaid by you), or 2.) the shipment of a replacement within 30 working days at our expense, or 3.) a refund of the purchase price if the product is returned to us (postage/insurance prepaid by you).
  5. T4Tracks are not liable for any claim, loss or damage of a product. Nor for lost profits or any other indirect damages caused by the product. This is with the exception of the aforementioned warranty of faulty workmanship or faulty materials within 1 year.
  6. You the buyer agree that all liability of ours and our affiliates under this agreement will be limited to the money paid to us for the product purchased.

3. Price and Payment

  1. The price of the goods shall be that stipulated by T4Tracks. ALL prices are inclusive of VAT at the current rate.
  2. Payment of the total order price plus VAT (if applicable) and delivery charges must be made in full before dispatch of goods or before fitting work is carried out.

4. Returns Policy - Defective or Damaged Goods

  1. You should inspect the Goods immediately upon receipt and notify us by email within 48 Hours of delivery if the Goods are damaged. You will be deemed to have accepted the Goods if you have not contacted us within 7 working days of delivery. On receipt of your email we will contact you.
  2. Where a claim of defect or damage is made we will contact you by email or phone to arrange return of the Goods. You will be entitled to a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.

5. Our Rights

We reserve the right to:
  1. Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website;
  2. Change the Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase. Your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website;
  3. It is illegal to copy any images and product descriptions from OnTrack.uk.com website without our permission. We have been given permission to use images provided by our suppliers and have altered them to suit our site. This is an infringement of copyright and we will take legal advice if anyone is found to be doing so. Periodically update prices on the Website, which cannot be guaranteed for any period of time. We shall make every effort to ensure prices are correct at the point at which you place an order;
  4. Withdraw any goods from the Website at any time. We shall not be liable to anyone for Withdrawal of Goods from the Website or for refusing to process an order. Whilst we make every effort to make online shopping an enjoyable process we may refuse to process an order if we suspect credit card fraud, we may contact you and will only process the order if we believe the details are legitimate.

6. Limitation of Liability

  1. Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.
  2. Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller's agents or employees.

7. Waiver

No waiver by us (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.

8. Severance

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Measuring Guide

Price Match Guarantee on any blind or curtain orders

I have over 25 years’ experience of installing blinds, curtains, tracks and poles in both a domestic and commercial environment, including work carried out for Action for Children and The Mills Group. I have previously worked for Army & Navy, Alders and DH Evans and have worked freelance now for 10 years.

In addition I work for Pats Textiles, independent curtain makers, interior designers and various other businesses on a regular basis.


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